KIND CONSULTING AND COACHING
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  • Home
  • Services
    • Coaching
    • Consulting
    • Workshops
  • About
  • Case studies
  • Contact

Consulting

You keep fixing the same people's problems

A manager improves.


Another one struggles.


Someone leaves.


Someone else arrives.


The same accountability issue comes back.


The same communication problem resurfaces.


The same difficult conversations get delayed.


At some point, fixing each incident individually stops making sense.

It's time to work out what's actually happening.

Let's start with the problem, not a pre-packaged solution

You don't need to know whether you need coaching, a workshop, a new process or something else.


That's my job to help you work out. I can help when:


  • Managers aren't dealing confidently with people issues
  • Senior leaders or HR keep getting pulled into problems
  • Accountability is inconsistent
  • Roles or expectations aren't clear
  • Communication problems keep resurfacing
  • A team is struggling through growth or change
  • Good people are leaving and you want to understand what is happening
  • Something feels wrong but you don't yet have enough information to make a good decision

Talk to Rosie about your problem

People & Leadership Diagnostic

Find out what's actually happening before trying to fix it.

 When the symptoms are obvious, but the cause isn't, I go in and speak with the people who actually know what's happening.

Then we separate symptoms from the real issue.

The diagnostic can include:

  • Targeted conversations with key people
  • Review of the current situation and relevant people practices
  • Identification of recurring patterns and pressure points
  • Clear findings
  • Priorities for action
  • Practical recommendations about what to do next


 Typical format: 2–3 weeks 

Best for:

CEOs, GMs and HR leaders who know something needs attention but don't want to throw money at the wrong solution. 

Discuss a Diagnostic

Culture Pulse

Find out what people are experiencing, not what you hope they're experiencing.

A focused Culture Pulse provides a practical view of what's happening across the organisation or team. 

It can help identify:


  • What is working
  • Where frustration or friction is building
  • How employees experience leadership and communication
  • Themes that need attention
  • Priorities worth acting on


The goal isn't another survey report that sits in a folder.


The goal is enough useful information to decide what to do next.

Discuss a Culture Pulse

Targeted People & Culture Projects

Fix the issue once you know what it is.

The work depends on the problem

It may involve:


“Our technically strongest people are struggling as managers.”

Build the leadership skills they were never taught: conversations, expectations, feedback, accountability and people management.


“Nobody seems clear about who owns what.”

Clarify roles, expectations, decision-making and accountability so everything doesn't keep travelling upwards.


“Our managers avoid performance issues.”

Give managers a practical way to address problems earlier and the confidence to actually use it.


“The team isn't working the way it should.”

Understand what's creating the friction, get the right conversations happening and reset how the team works together.


“Good people are leaving and we don't understand why.”

Look for the patterns behind the exits before assuming the answer is recruitment, remuneration or engagement..

Talk about what is happening

You don't have to know the solution before you call.

In fact, sometimes that's exactly why you call.

Tell me what's happening.

We'll work out whether it needs one conversation, one manager, the wider team or something more systemic.

Book a 30 minute conversation
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